User Support

Enabling Javascript for Solo

Below are the steps that you can take to ensure that they have JavaScript enabled in Chrome (on computer) to enable Solo to load:

 

  1. Open the three dots menu in the top-right corner of your browser:
  2. Select "Settings" (may also be named "Preferences"): 
    Screenshot 2025-04-02 at 3.14.28 PM
  3. Select "Privacy & Security" then select "Site Settings":
    Screenshot 2025-04-02 at 3.18.50 PM
  4. Scroll to the bottom under "Content" and click "JavaScript":
    Screenshot 2025-04-02 at 3.20.43 PM
  5. Ensure that "Sites can use JavaScript" is turned on.
  6. Add "gosolo.io" to the "Allowed to use JavaScript" list: 
    Screenshot 2025-04-02 at 3.21.58 PM

With that added, you should not run into issues with Solo's website loading!