Palmetto LightReach

Enabling the Backup Battery Adder on a Palmetto LightReach Proposal

If your company has been approved by Palmetto LightReach to sell backup batteries, you may see a "Backup battery" adder on your proposal that is greyed out. 

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This checkbox will be checked automatically when certain conditions are met. Follow these steps to toggle this adder as active on your proposal: 

  1.  Select a battery on your proposal. This can be done from the Battery Optimization Hub or the "Equipment" section of the sidebar. 
    Screenshot 2025-07-30 at 10.35.20 AM
  2. On the Battery Optimization Hub*, toggle the "Battery Backup Included"** on:
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  3. Once this is toggled on, the Backup battery adder will be automatically checked. 

*If you're unable to see the Battery Optimization Hub, an owner can reach out to Customer Support via email (support@gosolo.io) to get that added. 

**The "Battery Backup Included" toggle will only appear if backup pricing has been added for the battery you're trying to use. Owners can add pricing for battery backup in the MissionControl portal.