---
title: How long does it take for Design Validation to be completed?
description: The proposal team will complete the design verification review within 24 hours. If it has been longer than 24 hours, contact the proposal team.
---

[Skip to content](https://help.gosolo.io/how-long-does-it-take-for-the-design-verification-stipulation-to-be-resolved#main-content)

[![Solo Black-1](https://help.gosolo.io/hubfs/Solo%20Black-1.svg)](https://help.gosolo.io/?hsLang=en)

- [Solo Help Center](https://help.gosolo.io/)

Open main navigation

Close main navigation

- [Solo Help Center](https://help.gosolo.io/)
- [Go to Solo](https://phx.gosolo.io/)

[Go to Solo](https://phx.gosolo.io/)

 How can we help?

- There are no suggestions because the search field is empty.

1. [Solo Help Center](https://help.gosolo.io/?hsLang=en)
2. [Integrations & Partnerships](https://help.gosolo.io/integrations-partnerships?hsLang=en)

May 4, 2026

# How long does it take for Design Validation to be completed?

The SLA for Design Validation for both GoodLeap TPO and Palmetto LightReach is 24 hours. If you have not received a completed validation status after 24 hours, please [contact our support team](https://help.gosolo.io/how-to-contact-solo-support?hsLang=en)\*. 

\*Please keep in mind that our validation team does not operate during weekend hours, so any jobs submitted for validation during the weekend will be picked up Monday morning. 

- [Getting Started with Solo](https://help.gosolo.io/getting-started-with-solo?hsLang=en)
- [Users & Permissions](https://help.gosolo.io/users-permissions?hsLang=en#main-content)
  
  
  
  
  
    - [Your Account](https://help.gosolo.io/users-permissions?hsLang=en#your-account)
    - [Managing Users](https://help.gosolo.io/users-permissions?hsLang=en#managing-users)
    - [User Permissions](https://help.gosolo.io/users-permissions?hsLang=en#user-permissions)
- [Customer Management](https://help.gosolo.io/customer-management?hsLang=en)
- [Solo Studio](https://help.gosolo.io/solo-studio?hsLang=en#main-content)
  
  
  
  
  
    - [DirectDesign](https://help.gosolo.io/solo-studio?hsLang=en#directdesign)
- [Proposals](https://help.gosolo.io/proposals?hsLang=en#main-content)
  
  
  
  
  
    - [Requesting a Proposal](https://help.gosolo.io/proposals?hsLang=en#requesting-a-proposal)
    - [Adjusting Your Proposals](https://help.gosolo.io/proposals?hsLang=en#adjusting-your-proposals)
    - [Sharing Proposals](https://help.gosolo.io/proposals?hsLang=en#sharing-proposals)
    - [Understanding the Proposal](https://help.gosolo.io/proposals?hsLang=en#understanding-the-proposal)
    - [Video Gallery](https://help.gosolo.io/proposals?hsLang=en#video-gallery)
    - [Roofing Proposals](https://help.gosolo.io/proposals?hsLang=en#roofing-proposals)
    - [Battery-Only Proposals](https://help.gosolo.io/proposals?hsLang=en#battery-only-proposals)
    - [Shade Reports](https://help.gosolo.io/proposals?hsLang=en#shade-reports)
    - [DXF](https://help.gosolo.io/proposals?hsLang=en#dxf)
- [SoloSign](https://help.gosolo.io/solosign?hsLang=en#main-content)
  
  
  
  
  
    - [SoloSign+](https://help.gosolo.io/solosign?hsLang=en#solosign)
    - [SoloSign Self Service](https://help.gosolo.io/solosign?hsLang=en#solosign-self-service)
- [General Owner Settings](https://help.gosolo.io/general-owner-settings?hsLang=en)
- [MissionControl](https://help.gosolo.io/missioncontrol?hsLang=en#main-content)
  
  
  
  
  
    - [Finance Options](https://help.gosolo.io/missioncontrol?hsLang=en#finance-options)
    - [Modules](https://help.gosolo.io/missioncontrol?hsLang=en#modules)
    - [Inverters](https://help.gosolo.io/missioncontrol?hsLang=en#inverters)
    - [Optimizers](https://help.gosolo.io/missioncontrol?hsLang=en#optimizers)
    - [Batteries](https://help.gosolo.io/missioncontrol?hsLang=en#batteries)
    - [Proposal Theme](https://help.gosolo.io/missioncontrol?hsLang=en#proposal-theme)
    - [Adders](https://help.gosolo.io/missioncontrol?hsLang=en#adders)
    - [Company Pricing](https://help.gosolo.io/missioncontrol?hsLang=en#company-pricing)
    - [Design Preferences](https://help.gosolo.io/missioncontrol?hsLang=en#design-preferences)
    - [Shade Report](https://help.gosolo.io/missioncontrol?hsLang=en#shade-report)
    - [Lender Priority](https://help.gosolo.io/missioncontrol?hsLang=en#lender-priority)
    - [DXF](https://help.gosolo.io/missioncontrol?hsLang=en#dxf)
    - [Company Settings](https://help.gosolo.io/missioncontrol?hsLang=en#company-settings)
- [Integrations & Partnerships](https://help.gosolo.io/integrations-partnerships?hsLang=en#main-content)
  
  
  
  
  
    - [API Documentation](https://help.gosolo.io/integrations-partnerships?hsLang=en#api-documentation)
    - [Webhooks](https://help.gosolo.io/integrations-partnerships?hsLang=en#webhooks)
    - [Palmetto LightReach](https://help.gosolo.io/integrations-partnerships?hsLang=en#palmetto-lightreach)
    - [GoodLeap](https://help.gosolo.io/integrations-partnerships?hsLang=en#goodleap)
    - [GoodLeap TPO](https://help.gosolo.io/integrations-partnerships?hsLang=en#goodleap-tpo)
    - [Sunlight Financial](https://help.gosolo.io/integrations-partnerships?hsLang=en#sunlight-financial)
    - [Sunlight SunSaver](https://help.gosolo.io/integrations-partnerships?hsLang=en#sunlight-sunsaver)
    - [Dividend](https://help.gosolo.io/integrations-partnerships?hsLang=en#dividend)
    - [Sungage](https://help.gosolo.io/integrations-partnerships?hsLang=en#sungage)
    - [Callpilot](https://help.gosolo.io/integrations-partnerships?hsLang=en#callpilot)
    - [Radicl](https://help.gosolo.io/integrations-partnerships?hsLang=en#radicl)
    - [Solar Insure](https://help.gosolo.io/integrations-partnerships?hsLang=en#solar-insure)
    - [Align Solar Protection](https://help.gosolo.io/integrations-partnerships?hsLang=en#align-solar-protection)
    - [Vivint](https://help.gosolo.io/integrations-partnerships?hsLang=en#vivint)
    - [Figure](https://help.gosolo.io/integrations-partnerships?hsLang=en#figure)
    - [Participate Energy](https://help.gosolo.io/integrations-partnerships?hsLang=en#participate-energy)
    - [SolarNexus](https://help.gosolo.io/integrations-partnerships?hsLang=en#solarnexus)
- [What's New](https://help.gosolo.io/whats-new?hsLang=en)
- [User Support](https://help.gosolo.io/user-support?hsLang=en#main-content)
  
  
  
  
  
    - [English Video Gallery](https://help.gosolo.io/user-support?hsLang=en#english-video-gallery)
    - [Spanish Video Gallery](https://help.gosolo.io/user-support?hsLang=en#spanish-video-gallery)

[![Chill listening crop-3](https://help.gosolo.io/hubfs/Solo%20Black-2.svg "Chill listening crop-3")](https://gosolo.io)

Copyright © 2025, Solo