--- title: Requesting a Palmetto LightReach Change Order description: Overview of change orders with Palmetto LightReach in the Solo proposal. --- [Skip to content](https://help.gosolo.io/requesting-a-palmetto-lightreach-change-order#main-content) [![Solo Black-1](https://help.gosolo.io/hubfs/Solo%20Black-1.svg)](https://help.gosolo.io/?hsLang=en) - [Solo Help Center](https://help.gosolo.io/) Open main navigation Close main navigation - [Solo Help Center](https://help.gosolo.io/) - [Go to Solo](https://phx.gosolo.io/) [Go to Solo](https://phx.gosolo.io/) How can we help? - There are no suggestions because the search field is empty. 1. [Solo Help Center](https://help.gosolo.io/?hsLang=en) 2. [Integrations & Partnerships](https://help.gosolo.io/integrations-partnerships?hsLang=en) 3. [Palmetto LightReach](https://help.gosolo.io/integrations-partnerships?hsLang=en#palmetto-lightreach) July 28, 2026 # Requesting a Palmetto LightReach Change Order ### In this article:  - [When will a change order be needed? ](https://help.gosolo.io/requesting-a-palmetto-lightreach-change-order#when-is-it-needed) - [Design Change Orders](https://help.gosolo.io/requesting-a-palmetto-lightreach-change-order#design-changes) - [Pricing Change Orders](https://help.gosolo.io/requesting-a-palmetto-lightreach-change-order#pricing-changes)   --- --- ### When will a change order be needed?  In the Solo proposal, a change order may be needed when changes are made to a proposal that affect the system production (changes to shade, tilt, or azimuth, or if a new array is added). These changes may trigger a check for [design validation](https://help.gosolo.io/palmetto-lightreach-design-validation?hsLang=en), and the job will follow the normal design validation flow: - If the changes made are still **within Palmetto LightReach's accepted variance range**, then no change order will be needed. - If the changes made are **outside of Palmetto LightReach's accepted variance range**, then a change order button will appear on the proposal. This **must be** clicked from the Solo proposal for the change order to process correctly. Changes to modeled production, system size, customer information, and other common scenarios may require a change order per the Palmetto LightReach process. View all applicable change events and notes in the Palmetto LightReach knowledge base [HERE](https://help.palmetto.finance/en/articles/8305960-change-orders). For additional questions or assistance, contact the Palmetto LightReach support team via the chat option in the Palmetto LightReach knowledge base.   --- ### Design Change Orders If you've already qualified for a Palmetto LightReach quote and need to make changes to the design, you can do so from the Solo proposal. **On the same proposal** that contains the approved Palmetto LightReach quote, make the desired adjustments to your Solo design. The changes you make will trigger a check for [design validation](https://help.gosolo.io/palmetto-lightreach-design-validation?hsLang=en), and the job will follow the normal design validation flow: - If the changes made are still **within Palmetto LightReach's accepted variance range**, then no change order will be needed. - If the changes you made are **outside of Palmetto LightReach's accepted variance range**, then a change order button will appear on the proposal. This **must be** clicked from the Solo proposal for the change order to process correctly. **It is important that this process is done through the Solo proposal.** If the quote is voided and adjusted from only the Palmetto LightReach portal, the customer will become out of sync with the Solo proposal which may cause errors.   --- ### Pricing Change Orders Pricing change orders will need to be done through the Palmetto LightReach portal. Follow the Palmetto LightReach Change Order process [HERE](https://help.palmetto.finance/en/articles/8305960-solar-energy-plan-change-orders). This will allow you to void the current quote and contracts in Palmetto LightReach, which will remain synced with Solo. 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