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Release Notes
How to Send Closing Documents from the Customer Page
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Navigate to the Docs section of the Customer Information page.
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Tap “Request Solar Docs”
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A modal will appear allowing you to fill out the request. Select the Install Partner for the request (tap the carat and select the Install Partner from the drop-down menu).
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Select the primary signer, filling out the following required information:
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The individual whose name is on the utility bill's status (Home owner, co-applicant, or utility account holder).
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- The individual's name and email.
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The Utility Account Number and Meter Number are optional fields.
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Select the proposal for which you’d like to request documents. This field will display proposals by ID:
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If there is a co-applicant, check off the "Co-applicant" option.
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For the co-applicant, you will need the first name, last name, and email address.
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If you are with the homeowner and want to sign in-person, from a single device, click “Sign In Person”.
- When this is selected, the documents will not be sent to those in the signing order. Instead, documents will be available to sign from the Solo Customer Information Page
- When this is selected, the documents will not be sent to those in the signing order. Instead, documents will be available to sign from the Solo Customer Information Page
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Once all information is entered, select "Request Docs".