Partnerships
Get essential information regarding all our partners
- Why isn’t (insert loan option here) calculating the same as it is on the lenders website?
- Why is the monthly payment calculating so high on this proposal?
- How do I see the dealer fee for (insert loan option here)?
- This customer originally signed with (loan option) but now it’s listed as expired. Can we get that added back?
- Why are the options for (insert lender here) not available on this proposal?
Palmetto LightReach
- What happens after the docs signature?
- How to Review Approved Utilities
- How will I know when the design verification review is complete?
- Accessing the Palmetto LightReach Quote
- Palmetto LightReach Stipulations
- How do I partner with Palmetto LightReach?
- Why am I getting an error when selecting a backup battery?
- What happens after I am onboarded with Palmetto LightReach?
- Can I adjust the PPW/kWh that shows in the Palmetto LightReach dropdown?
- I changed the azimuth and tilt angles of a proposal design. Now my proposal is locked for Palmetto LightReach design verification.
- How do I qualify a homeowner for Palmetto LightReach?
- Navigating Palmetto LightReach User State License
- Creating Equipment Compatibility in Palmetto LightReach
- How do I subscribe to the Palmetto LightReach contract signed webhook?
- Can I modify the proposal or design when the design verification stipulation is unresolved?
- Design Verification Workflows
- How do I contact Palmetto LightReach for support or general questions about my business needs?
- Palmetto LightReach Adders
- Why am I not able to see available Palmetto LightReach adders on my proposal?
- Owner Settings for Palmetto LightReach
- How do I send Palmetto LightReach docs to the homeowner?
- How can I void the Palmetto LightReach Quote?
- How do I access the Palmetto LightReach portal?
- I need to make a change order with Palmetto LightReach. How do I do this?
- What are the Palmetto LightReach features in Solo?
- Why am I getting the design verification stipulation?
- Creating a Pricing Estimation on a Palmetto LightReach Proposal
- Do I need to wait until the design verification review is complete before sending the TPO contract for signature?
- Sending Docs in Palmetto LightReach
- What if I want to include an adder after I’ve already been approved for credit?
- When will a Palmetto LightReach change order be needed?
- How to Navigate the Palmetto LightReach Credit Application
- Palmetto LightReach Expanded Battery Support
- How to Upload a Solo Shade Report into Palmetto LightReach for M1
- Enabling the Backup Battery Adder on a Palmetto LightReach Proposal
RDCL
Dividend
GoodLeap
GoodLeap TPO
- GoodLeap Adder Configuration
- GoodLeap TPO Design Validation
- Requesting a GoodLeap TPO Change Order
- How do I configure adders when using GoodLeap TPO products?
- I am unable to select an adder when using a GoodLeap TPO finance option, why is this happening?
- Enabling GoodLeap TPO On Your Proposals
- Goodleap Pricing Adders/Batteries
- GoodLeap Domestic Equipment
- GoodLeap TPO Application Errors
- GoodLeap TPO Walkthrough
Sunlight Financial
RFX
- What does ‘Unable to Generate RFX Quote’ mean?
- Can I use RFX with a different financier besides GoodLeap?
- Do the answers to the survey questions affect the price of the returned quote?
- Can I retrieve another RFX quote while still in the proposal?
- Can I re-request a RFX quote once I already have one?
- Does the RFX adder have to be set to the dual loan?
Solar Insure
Sungage
Mosaic
DNV
Sunnova
Align Solar Protection
Sunlight SunSaver
- What type of loan is SunSaver™?
- How does the SunSaver™ loan work?
- When does the homeowner’s monthly payment start to increase?
- How often will the homeowner’s monthly payment increase?
- How does SunSaver compare to leases and TPO products?
- Are there any installer requirements to meet to sell SunSaver loans?
- Are welcome calls required on SunSaver deals?
- Is SunSaver available in all states?
- Are the Price Per Watt (PPW) limits for SunSaver the same as Sunlight solar loans?
- Are SunSaver loans eligible for Sunlight Rewards?
- How can I add SunSaver to our credentials with Solo?