Palmetto LightReach

When will a Palmetto LightReach change order be needed?

In the Solo proposal, a change order may be needed when changes are made to a proposal that affect the system production (changes to shade, tilt, or azimuth, or if a new array is added). These changes may trigger a check for design verification, and the job will follow the normal design verification flow:

  • If the changes made are still within Palmetto LightReach's accepted variance range, then no change order will be needed.
  • If the changes made are outside of Palmetto LightReach's accepted variance range, then a change order button will appear on the proposal. This must be clicked from the Solo proposal for the change order to process correctly. 

Changes to modeled production, system size, customer information, and other common scenarios may require a change order per the Palmetto LightReach process. View all applicable change events and notes in the Palmetto LightReach knowledge base HERE. For additional questions or assistance, contact the Palmetto LightReach support team via the chat option in the Palmetto LightReach knowledge base.