- Solo Help Center
- Getting Started with Solo
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Getting Started with Solo
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Proposals
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SoloSign
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Integrations
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Partnerships
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MissionControl
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SolarNexus
- Contact Support
- Application Overview
- Update Notes
- Tips and Tricks
- Integrating SolarNexus with Other Applications
- Incentives and Finance Programs
- Documents: Templates and DocuSign
- Shared Company Resources
- Reporting
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- Project Milestones and Workflow Management
- Account and User Management
- Managing Sold Projects
- Energy and Financial Analysis
- PV Systems, Energy Storage, and Efficiency Measure
- Manage Sales Opportunities
- Create and Manage Jobs (Projects and Work Orders)
- Misc
- User Account Maintenance
- Utility Bills
- Managing Company Catalog
- Managing Projects
- Financial Analysis
- PV System Design and Production Estimates
- Video - Webinars and Tutorials
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User Support
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Release Notes
Updating a Customer's Information
- Once on the Customer Information page (click here to learn how to find a customer's information), find the field/s that need to be updated.
- In the customer section, you can update the first and last name, phone number, email, and email address. Additionally, you can also upload utility bills.
- Within the location section, you can drop the pin/location of the customer's house.
- The team info section dropdowns allow you to select the setter, lead type, sales rep, and status.
- Lastly, you can also update the customer's status, including what utility company the customer uses and what company the customer is listed under.
- After making all the updates needed to the customer's information, press save at the bottom left of the page.
- Once saved, all changes will display on proposals, docs, and anything else that is related to the customer.
Watch How to Update a Customer's Information